Why schools need a knowledge base
JANUARY 30, 2018
Google is my worldwide knowledge base for fixing my toilet, unsticking my iPad, and figuring out the origin of that clunk sound my car started making. But when it comes to managing 75,000 K-12 students with brand new school-issued iPads or their own devices, there is often no knowledge base or even an adequate tech-support system in place to adequately assist them. Next page: The importance of a knowledge base).