Case Study: Clark County School District
Education Superhighway
OCTOBER 6, 2021
An initial needs assessment by CCSD found that 70,000 respondents did not have a device, 18,000 did not have Internet access, and 120,000 did not respond at all. Empowering call agents to walk families through the entire sign-up process was critical to reaching the initiative’s outcomes-oriented goal of connecting homes.
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