Dr. Steve Albrecht New Blog Post: "Library Customer Service - Hawaiian Style"
The Learning Revolution Has Begun
APRIL 14, 2022
We've just posted a new blog post by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : "Library Customer Service - Hawaiian Style." Customer Service in Stressful Situations: Step-by-Step to Better Interactions with Patrons" Part of the Library 2.0 How not to take it personally.
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