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8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue

TeacherCast

Whether you are a teacher trying to figure out how to invest your limited class resource budget, or an edtech company trying to secure your place in the market, customer service is something to look at closely. I clearly remember the first company I chatted with on Twitter. Sphero has a rapid replacement policy for teachers.

EdTech 68
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8 Secrets To Providing Amazing EdTech Customer Service that Directly Affects Students and Classrooms

My Paperless Classroom

Whether you are a teacher trying to figure out how to invest your limited class resource budget, or an edtech company trying to secure your place in the market, customer service is something to look at closely. I clearly remember the first company I chatted with on Twitter. Sphero has a rapid replacement policy for teachers.

EdTech 40
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A Conversation About Teacher Retention With Acting Secretary of Education, John King

Philly Teacher

Before the conversation, we were sent materials about teacher retention policy and research that really didn’t offer anything new or game changing. So many of these factors, however, are not going to be solved by top-down policy from the Federal government.

Edcamps 40
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Three Ways That Rural States Can Become the Hotbeds for School Edtech Innovation

Edsurge

I argue that rural states are where edtech companies, investors, and media outlets should be looking to to see truly innovative implementation of technology. To Address It: To address this, state policies were developed that successfully eliminated any barriers to student access and opportunities. 2016 Wyoming Google Summit.

EdTech 80
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App Overkill: Going Beyond the Buzz Words #SXSWedu

EdTechSandyK

There's a huge gap between what's being designed by edtech companies and what is happening in classrooms and what classrooms need. Good resources for finding quality digital resources and apps: Students EdCamp PLN on Twitter Educator Blogs When selecting tools and resources: Ask what the core functionality of the app is.

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Edtech Needs More Infrastructure, Educator Support in 2017

Edsurge

Continue Efforts to Improve Connectivity In Schools Just last week, one of my portfolio company founders was excited to pilot a new literacy tool in a school in Richmond, Calif., only to discover that there wasn’t adequate broadband to execute the lesson. Unfortunately, this happens all the time—especially in rural and high-need communities.

EdTech 60
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My Journey Towards Innovation- A Google Certified Innovator Story

MSEDTechie

Although the academy was held in Mountain View at Google Headquarters, and Google is a tech company, this academy was very little about tech, in fact it was more about mindset. We are the first cohort to experience the new certified innovator program , so it was quite an honor. however, I did get to experiment with a ricoh theta 360 camera).

Google 40