The Learning Revolution Has Begun

APRIL 19, 2023

Lessons Learned From Violent Incidents: When Horrible Things Happen at Libraries Part of the Library 2.0 Service , Safety, and Security Series with Dr. Steve Albrecht After the April 18th shooting in Tulsa, OK we revised this webinar and made it free rather than paid. These are hosted either at Library 2.0

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The Learning Revolution Has Begun

OCTOBER 4, 2023

Library Management: Making Libraries Great Places to Visit and Great Places to Work A Library 2.90 Leadership Webinar with Bridgit McCafferty and Hosted by Dr. Steve Albrecht OVERVIEW : In libraries, we spend a lot of time talking about how to make our organizations great places for visitors—welcoming, friendly, and helpful.

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The Learning Revolution Has Begun

APRIL 18, 2023

The 2017 Clovis, New Mexico Library Shootings: The Teenage Attacker Reveals His Motives Part of the Library 2.0 On August 28, 2017, he walked into the Clovis-Carver Library, in downtown Clovis, New Mexico, went into the public restroom and loaded a pistol he had stolen from his father’s unlocked gun safe at home.

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The Learning Revolution Has Begun

JANUARY 26, 2023

What They Don’t Teach You in Library School: Security Matters & Talking Helps - It's All About People A "Safe Library" webinar, part of the Library 2.0 This 60-minute training webinar is presented by Library 2.0 FREE for those on individual or group all-access passes (see below).

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The Learning Revolution Has Begun

MARCH 30, 2023

Preventing Harassment of Library Staff: Responding to Sexual or Racial Behaviors by Patrons A "Safe Library" webinar, part of the Library 2.0 Service , Safety, and Security Series with Dr. Steve Albrecht OVERVIEW : Harassment of library staff members continues to be a shadow issue in the library profession.

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The Learning Revolution Has Begun

OCTOBER 4, 2023

Awkward Conversations & Difficult Situations: How to Handle the Hardest Discussions with Patrons (2023 Updated Version) Part of the Library 2.0 Service , Safety, and Security Series with Dr. Steve Albrecht OVERVIEW : Library life is full of challenging moments. The patron who refuses to leave as the library is closing.

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The Learning Revolution Has Begun

JANUARY 24, 2023

We've just posted a new Dr. Albrecht podcast in our " Library Service, Safety, & Security " section of Library 2.0 : " Personal Space Issues." I've been thinking about the concept of personal space awareness in the workplace, especially in the library--a public space--where people come around you, often in close proximity.

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The Learning Revolution Has Begun

MAY 11, 2023

Library Civility & Taking Care of Each Other: Creating Supportive Work Cultures [2023 UPDATED VERSION] Part of the Library 2.0 Service , Safety, and Security Series with Dr. Steve Albrecht OVERVIEW : So much of library work is about serving patrons that we can sometimes forget to take care of each other.

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The Learning Revolution Has Begun

FEBRUARY 23, 2023

Training Library Staff in Service, Safety, and Security: Creating Training Programs That Meet Your Needs [2023 UPDATED VERSION] A "Safe Library" webinar, part of the Library 2.0 We want to value their time with us, in the library and in the classroom. Creating a “Challenge Culture” in the library.

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The Learning Revolution Has Begun

JANUARY 5, 2023

Coaching Skills for Library Leaders: Confident Conversations for Staff Development, Improvement, and Change [2023 UPDATED VERSION] Part of the Library 2.0 If you’re reluctant to speak with your library staff about work performance or work behavior issues, now is the time to get better at these “conversations that mean something.”

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The Learning Revolution Has Begun

FEBRUARY 13, 2023

We've just posted a new blog post by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : "Meth on the Walls of Your Library? This follows a similar problem at a Boulder, CO library. Dr. Albrecht's twice-monthly Library 2.0 Albrecht's twice-monthly Library 2.0

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The Learning Revolution Has Begun

NOVEMBER 29, 2023

Stressful Service Situations: A Step-by-Step Guide to Better Conversations With Patrons (2023 Updated Version) Part of the Library 2.0 This session can help you get conversational control before things spiral in wrong directions and ruin the library experience for you and them. Defining the Library Patron’s Customer Value Model.

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The Learning Revolution Has Begun

JUNE 6, 2023

Dealing with Patrons with Mental Health and Substance Use Disorders: Behavioral and Medical Events A "Safe Library" webinar, part of the Library 2.0 Today, the biggest concern about substance use in the library relates to opiate drugs in general and fentanyl overdoses in particular.

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The Learning Revolution Has Begun

OCTOBER 16, 2023

We've just posted a new podcast by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : " A Power Blackout at the Library: Now What? " Albrecht's twice-monthly Library 2.0

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The Learning Revolution Has Begun

OCTOBER 9, 2023

We've just posted a new blog post by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : " 1Why Your Library is (Kinda) Like a Starbucks. Albrecht's twice-monthly Library 2.0 I didn’t need much time to answer because I have been thinking about that very same thing for several years.

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The Learning Revolution Has Begun

JUNE 20, 2023

Better Responses for Patrons Dealing with Homelessness: An Empathy-Driven Understanding [2023 UPDATED VERSION] Part of the Library 2.0 All library staff should be mindful of their safety and security when dealing with certain parts of this challenging, changing, and growing population. There are no easy solutions.

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The Learning Revolution Has Begun

NOVEMBER 7, 2023

Patron De-Escalation Techniques: Using the Science of Human Communications to Get Better Results A Library 2.90 Leadership Webinar with Kerry Mensior, Executive Director, The International De-Escalation Association and Hosted by Dr. Steve Albrecht OVERVIEW : Some days are just tough. This Library 2.0

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The Learning Revolution Has Begun

DECEMBER 5, 2023

We've just posted the first of a new book interview series by Dr. Steve Albrecht in our " The Safe Library " section of Library 2.0 : " Dr. Lisa Hussey on Library Management 101: A Practical Guide." Dr. Lisa Hussey is a library science professor at Simmons University in Boston. Dr. Albrecht's twice-monthly Library 2.0

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Libraries Conference Groups Accessibility 41

The Learning Revolution Has Begun

FEBRUARY 6, 2023

What They Don’t Teach You in Library School: Security Matters & Talking Helps - It's All About People A "Safe Library" webinar, part of the Library 2.0 This 60-minute training webinar is presented by Library 2.0 FREE for those on individual or group all-access passes (see below).

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The Learning Revolution Has Begun

OCTOBER 20, 2023

Scenario-Based Learning for Real-World Problem Solving Preparing for Tough Management Situations A Library 2.90 Leadership Webinar with Wayne Disher and Hosted by Dr. Steve Albrecht OVERVIEW : Do you remember the first time a library patron approached you at the desk and demanded “this disgusting book needs to be removed from the shelves?”

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The Learning Revolution Has Begun

AUGUST 8, 2023

"Working Safely in a Rural Location: Security for Staff When Help Is Far" A "Safe Library" webinar, part of the Library 2.0 This 60-minute training webinar is presented by Library 2.0 and hosted by trainer, author, and library service, safety, and security expert, Dr. Steve Albrecht.

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The Learning Revolution Has Begun

MAY 9, 2023

Mental Health and Wellness: Supporting Ourselves and Each Other A Library 2.0 webinar with Loida Garcia-Febo OVERVIEW : The mental health and well-being of library workers are more important than ever. Like millions of people around the world, library workers experienced stressful times during the pandemic. What to do?

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The Learning Revolution Has Begun

DECEMBER 12, 2023

Service Leadership for Librarians: Six Strategies for Success (2023 Updated Version) Part of the Library 2.0 Service , Safety, and Security Series with Dr. Steve Albrecht OVERVIEW : This webinar demonstrates the six core themes of true Service Leadership: Vision and Values; Direction; Persuasion; Support; Development; and Appreciation.

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The Learning Revolution Has Begun

SEPTEMBER 7, 2023

Preventing Burnout and Fatigue: A Masterclass with Loida Garcia-Febo The Library 2.0 Mental Health and Wellness Series OVERVIEW : “Burnout is the biggest problem at our library” is a phrase we increasingly hear from library workers at all types of libraries. This 60-minute training is presented by Library 2.0

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The Learning Revolution Has Begun

OCTOBER 13, 2023

The Art of Saying No to Preserve Our Wellness: A Masterclass with Loida Garcia-Febo The Library 2.0 This 60-minute training is presented by Library 2.0 You can pay by credit card, and you will receive an email within a day with information on how to attend the event live and then your permanent access to the event recording.

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The Learning Revolution Has Begun

JULY 3, 2023

"The Top Ten Most Challenging Patrons: Practical and Realistic Tools to Make Your Facility a Better and Safer Place to Work" A "Safe Library" webinar, part of the Library 2.0 This 60-minute training webinar is presented by Library 2.0 FREE for those on individual or group all-access passes (see below).

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The Learning Revolution Has Begun

DECEMBER 14, 2023

We've just posted a new blog post by Dr. Steve Albrecht in our " The Safe Library " section of Library 2.0 : " Make Yourself Multi-Lingual for Better Patron Communications." Dr. Albrecht's twice-monthly Library 2.0 Albrecht and other paid webinars and recordings which are available for individual or group viewing here.

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The Learning Revolution Has Begun

NOVEMBER 3, 2023

We've just posted a new podcast by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : " Using Time Studies for Better Employee Accountability. " Albrecht's twice-monthly Library 2.0

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The Learning Revolution Has Begun

OCTOBER 23, 2023

Albrecht's twice-monthly Library 2.0 podcast and blog posts are available for free, as are: access to 51,000 other library professionals, our regular mini-conferences , and all the conference recordings.

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Training Libraries Conference Groups 41

The Learning Revolution Has Begun

NOVEMBER 21, 2023

We've just posted a new podcast by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : " Holiday Party Harassment: Better Boundaries Outside of Work." This episode of the Library 2.0 Dr. Albrecht's twice-monthly Library 2.0 You can listen to the whole podcast here.

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The Learning Revolution Has Begun

JANUARY 11, 2023

We've just posted our 12-month upcoming schedule for the 2023 Service, Safety, and Security webinar series with Dr. Steve Albrecht. The schedule is below, followed by information about our all-access pass program. Registration for upcoming webinars, as they are open, can be done here.

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The Learning Revolution Has Begun

SEPTEMBER 8, 2023

We've just posted a new blog post by Dr. Albrecht in our " Library Service, Safety, & Security " section of Library 2.0 : " Pornography on Library Networks: What You Need to Learn About Porn and Patron Safety. " "Patrons watching pornography in the library can range from an irritating behavioral problem to an actual federal crime.

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