"10 Practices for Quality Service by Library Staff" (Forwardable Version) | Dr. Steve Albrecht | Friday Webinar
The Learning Revolution Has Begun
MAY 17, 2021
Albrecht's blog post on " The Code of Quality Service for Library Employees." These are in our special Library Service, Safety, & Security section of Library 2.0. The Code of Quality Service for Library Employees By Dr. Steve Albrecht In 1985, my father, Dr. Karl Albrecht, wrote Service America!
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