The Learning Revolution Has Begun

APRIL 25, 2024

Effective Communication: How to Have Learning Conversations with Patrons and Colleagues Part of the Library 2.0 To arrange group discounts (see below), to submit a purchase order, or for any registration difficulties or questions, email admin@library20.com. com with the name and email address of the actual attendee.

How To 41

How To Libraries Learning Accessibility 41

The Learning Revolution Has Begun

NOVEMBER 16, 2022

In June of this year, we held a paid webinar on " Handling Complaints or Protests About Content " hosted by Dr. Steve Albrecht with special guest speaker Barry Trott, MSLS. Because of continued concerns related to this topic, we are making the webinar recording openly available on Library 2.0. please join Library 2.0

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Libraries Training Accessibility Groups 80

The Learning Revolution Has Begun

JULY 17, 2023

Tools for Tense Situations: Reducing Conflicts With Patrons [2023 UPDATED VERSION] Part of the Library 2.0 Libraries and library staff report much of the same: patrons who hate being told what to do and who feel entitled to disagree, often at the top of their voices. Review and memorize David Fowler’s AVADE® De-Escalation Tips.

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Tools Libraries Accessibility Policies 67

The Learning Revolution Has Begun

NOVEMBER 7, 2022

"The Essential Library Guide to Service, Safety, and Security: 25 Tips for What Works and What Doesn't" Part of the Library 2.0 This is a 60-minute training webinar presented by Library 2.0 and hosted by ALA author and library service, safety, and security expert, Dr. Steve Albrecht.

Libraries 64

Libraries Accessibility Training Groups 64

The Learning Revolution Has Begun

APRIL 2, 2024

The Safe Librarian Plan: 20 Core Principles for Your Personal Safety Plan Part of the Library 2.0 Service , Safety, and Security / Safe Librarian Series with Dr. Steve Albrecht OVERVIEW : Our primary focus in our webinars, articles, podcasts, and interview is on helping you build, improve, and work in a safe library environment.

Libraries 31

Libraries Training Accessibility Groups 31

The Learning Revolution Has Begun

APRIL 27, 2022

has a collection of 31 recorded webinars and four "bonus" videos from Dr. Steve Albrecht in our Service, Safety, and Security collection. These are available for unlimited viewing as part of an individual or organizational annual all-access pass, as well as any webinars held during the year after purchase (one or two a month).

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Libraries Accessibility Training Video 45

The Learning Revolution Has Begun

DECEMBER 16, 2021

has a collection of 26 recorded webinars from Dr. Steve Albrecht as part of our Service, Safety, and Security collection. These, plus any upcoming webinars for the next year and a set of bonus videos, are available for unlimited viewing as part of an organizational or individual annual pass. Steve Steve Hargadon Library 2.0

Libraries 41

Libraries Accessibility Training Video 41