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8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue

TeacherCast

JUNE 7, 2015

I clearly remember the first company I chatted with on Twitter. I tweeted out a question about Camtasia and Techsmith replied. When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. (Yes, Join the conversation. Be accessible. Deliver on Promises.

EdTech 68
EdTech Edcamps Robotics Camtasia 68
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8 Secrets To Providing Amazing EdTech Customer Service that Directly Affects Students and Classrooms

My Paperless Classroom

MARCH 27, 2018

I clearly remember the first company I chatted with on Twitter. I tweeted out a question about Camtasia and Techsmith replied. When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. Be accessible. Sphero has a rapid replacement policy for teachers.

EdTech 40
EdTech Edcamps Robotics Camtasia 40
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