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8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue

TeacherCast

I tweeted out a question about Camtasia and Techsmith replied. When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. Sphero has a rapid replacement policy for teachers. Be accessible. Deliver on Promises. Loading…

EdTech 68
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8 Secrets To Providing Amazing EdTech Customer Service that Directly Affects Students and Classrooms

My Paperless Classroom

I tweeted out a question about Camtasia and Techsmith replied. When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. Sphero has a rapid replacement policy for teachers. It is clear that Techsmith has made pro-active customer engagement a priority.

EdTech 40