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8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue

TeacherCast

Whether you are a teacher trying to figure out how to invest your limited class resource budget, or an edtech company trying to secure your place in the market, customer service is something to look at closely. Are they in the social media space I am already in? Looking for something great to share on your social media?

EdTech 68
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8 Secrets To Providing Amazing EdTech Customer Service that Directly Affects Students and Classrooms

My Paperless Classroom

Whether you are a teacher trying to figure out how to invest your limited class resource budget, or an edtech company trying to secure your place in the market, customer service is something to look at closely. Are they in the social media space I am already in? Look for Edcamps and offer support. Chat > Phone.

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Google Tips for Instructional Coaches and Tech Coaches

Shake Up Learning

Perla Zamora : I created an index with a list of the main topics such as Administrative Documents & Folders (forms, reports, procedures, yearbook folder, meetings w/parents minutes, etc.), As an edtech team (4 of us) we have a Team Drive that we have all GSuite files organized. Also, my calendar is shared with my boss.

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Voxer, Twitter, and EdCamps: How to Tackle the Harsh Realities of Finding Good Statewide PD

Edsurge

Many teachers connect this way to learn about the latest in edtech tools, educational ideas and methods in teaching, and joining my fellow Nebraskan teachers for the weekly chat gives me a comfortable hour that flies by and is full of ideas and collaboration. Worth the drive are EdCamps in Kansas City and St. Louis, Montana.

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Wahoo! The 2013 Global Education Conference - Still Time to Present + Plan to Attend!

The Learning Revolution Has Begun

Karen has presented at conferences around the country about teaching students to navigate social media and working with teachers to develop digital projects that embrace new media literacies. And we also organized India''s first edcamp, EdcampMumbai.

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Hack Education Weekly News

Hack Education

” Elsewhere in North Carolina , Dana Goldstein reports for The NYT on “What Budget Cuts Mean for Third Graders in a Rural School.” Via The Hechinger Report (and related to a lot of the goings-on in the local education news section above): “ How one test kept New York City high schools segregated.”