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8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue

TeacherCast

Whether you are a teacher trying to figure out how to invest your limited class resource budget, or an edtech company trying to secure your place in the market, customer service is something to look at closely. Look for Edcamps <https://twitter.com/EdcampUSA> and offer support. Strive for zero down time. Become a Sponsor.

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8 Secrets To Providing Amazing EdTech Customer Service that Directly Affects Students and Classrooms

My Paperless Classroom

Whether you are a teacher trying to figure out how to invest your limited class resource budget, or an edtech company trying to secure your place in the market, customer service is something to look at closely. Look for Edcamps and offer support. Strive for zero downtime. Whatever your product or service, it needs to work all the time.

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50+ Can’t-Miss K-12 Education Technology Events for 2017-2018

Edsurge

How to stay posted on the latest edtech events. At EdSurge, we love to attend these gatherings, report from them and invite conference go-ers to share what they’ve learned as well. There are also recurring events—such as EdCamp and Maker Faire—that take place year-round across the country. Download the calendar (PDF).

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Google Tips for Instructional Coaches and Tech Coaches

Shake Up Learning

Perla Zamora : I created an index with a list of the main topics such as Administrative Documents & Folders (forms, reports, procedures, yearbook folder, meetings w/parents minutes, etc.), As an edtech team (4 of us) we have a Team Drive that we have all GSuite files organized. Also, my calendar is shared with my boss.

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Voxer, Twitter, and EdCamps: How to Tackle the Harsh Realities of Finding Good Statewide PD

Edsurge

Many teachers connect this way to learn about the latest in edtech tools, educational ideas and methods in teaching, and joining my fellow Nebraskan teachers for the weekly chat gives me a comfortable hour that flies by and is full of ideas and collaboration. Worth the drive are EdCamps in Kansas City and St. Louis, Montana.

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Enter the #squadgoals Challenge

EdTechTeam

I think it is important to send staff from different areas to PD events because it lets the ideas spread more easily when they report back to the entire group. Our team included one of our IT systems analysts, two language arts teachers, a special education teacher, an office support person, and a counselor.

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Looking Back on 2013

Philly Teacher

” May also brought the 3rd annual Edcamp Philly unconference , which I helped organize. One of the toughest parts of the school year is November to December, when we have our narrative report cards due and hold report card conferences and also work multiple weekends interviewing students for next year. Winter 2013.

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