8 Secrets To Providing Amazing EdTech Customer Service | By @JeffBradbury | @SamPatue
TeacherCast
JUNE 7, 2015
I clearly remember the first company I chatted with on Twitter. When I am buying a robot, or signing up for a subscription app, I want to know that company will be available when I need help. (Yes, Sphero has a rapid replacement policy for teachers. Look for Edcamps <https://twitter.com/EdcampUSA> and offer support.
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