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MDM + ITSM = Better user support with Jamf Pro integrations

Jamf on EdTech

Mobile Device Management (MDM) and IT service management (ITSM) tools go hand-in-hand. As IT shifts to remote support operations, it is vital to think about how users request and receive the help they need.

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3 ways to get school services running smoothly after summer—quickly

eSchool News

Staff has forgotten passwords, printers are suddenly not working and your service and help desks can’t process all the incoming calls—not because you’re understaffed, but because your service management technology isn’t working for you. How do you get your services back on track? This cost the district time and money.

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OETC Partners with TeamDynamix

techlearning

TeamDynamix offers IT Service Management (ITSM) and Project Portfolio Management (PPM) on a single platform. The solution helps K-12 districts and Higher Ed institutions manage IT service delivery, including help desk services, change management, and project management.