Hey, thank you for taking the time to rate Brainscape.
From your rating, it’s clear that while we didn’t outright fail to meet your expectations, you certainly had a bit of a “meh” experience with Brainscape and, in our eyes, that is as unacceptable as people who set their phone audio to full power in a public space.
Our mission is to make your study experience as seamless and efficient as humanly possible; yet, it would appear that we didn’t quite get there with you, for which I humbly apologize.
And so I’d really like to ask: what was it? Was something you didn’t like, a feature you wish we had, or some kind of improvement that would have made your life easier? Whatever it was that soured your experience with Brainscape, please please let us know by:
- Reporting your issue
- Going to our Help Center, where you’ll find tons of articles and FAQ addressing the kinds of problems or questions you may have.
- Request a feature so we know what you'd like to see from Brainscape in the future: your feedback directly influences the improvements we prioritize!
Why take the time to do this? Because the single biggest driver of the improvements and features we prioritize and action is your feedback. In other words: we’re listening and, yes Scarlet, we do give a damn!
Once again, we’re sorry you had a bit of an average experience with Brainscape. After all, we strive to be extraordinary and make learning as efficient and painless as possible. Please do let us know how we can improve your experience going forward. We’re listening.