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How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

IT teams had to teach staff how to use videoconferencing tools and walk them through online learning platforms, such as Google Classroom. It features a knowledge base of articles that users can easily find using a search bar. They also had to figure out how to distribute nearly 5,000 Chromebooks for students to use at home.

Software 195
article thumbnail

How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

IT teams had to teach staff how to use videoconferencing tools and walk them through online learning platforms, such as Google Classroom. It features a knowledge base of articles that users can easily find using a search bar. They also had to figure out how to distribute nearly 5,000 Chromebooks for students to use at home.

Software 195
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article thumbnail

How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

IT teams had to teach staff how to use videoconferencing tools and walk them through online learning platforms, such as Google Classroom. It features a knowledge base of articles that users can easily find using a search bar. They also had to figure out how to distribute nearly 5,000 Chromebooks for students to use at home.

Software 150
article thumbnail

How IT Staff Provide Tech Support During Remote Learning

EdTech Magazine

IT teams had to teach staff how to use videoconferencing tools and walk them through online learning platforms, such as Google Classroom. It features a knowledge base of articles that users can easily find using a search bar. They also had to figure out how to distribute nearly 5,000 Chromebooks for students to use at home.

Software 150