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Dropout Detective Offers Academic ‘Credit Scores’—But Is That a Good Thing?

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Credit scores to boost student success Kona Jones, director of online learning at Richland Community College in Illinois, was brought on in 2008 to improve student success rates, which at the time were hovering around 65 percent—not “horrendous,” she says, but still not good enough. Training staff not to view students as single data point.

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