We've posted a new blog post from Dr. Albrecht in our "Library Service, Safety, & Security" section of Library 2.0: "What a Fire Chief Wants You to Know About Preventing Library Fires."
On February 18, 2020, two 13-year-old boys allegedly lit a fire in the Children's Section on the top floor of the two-story Porterville, CA library. They fled, as did the other patrons and staff in the building, who all got out safely. Unfortunately, two Porterville Firefighters, Patrick Jones, 25, and Raymond Figueroa, 35, died while fighting the blaze. The two teenagers, who were released in August 2020 to home confinement, face charges of conspiracy, murder, and arson that could put them in the California Youth Authority until they are 25. The library housed 77,000 books and was built in 1953; it did not have fire sprinklers....
This tragic story should remind all library leaders and all library employees about our collective need to pay careful attention to a fire as a rare but catastrophic event (like the rare possibility of an active shooter in the library). We need to have written and practiced plans in place and still prepare for an unlikely occurrence. The likelihood of a library fire can be estimated on many factors: staff vigilance about not allowing smoking or watching for signs of arson (especially possible from mentally ill patrons or children); the age of your facility (newly-constructed buildings are much less likely to catch fire or burn); the installation or absence of water sprinklers, smoke, and heat sensors; a building-wide fire alarm system with audible alarms and a public address system to be used to notify all staff and patrons to evacuate; and the proximity of the fire department and its number of staff... (click for full post)
Dr. Albrecht's other recent blog posts are available here, including: "The Perils of the Parking Lot: Part 1," "Schedule Regular Inspection Days," "The Need for a Library Vendor/Visitor Policy," and "Creating the Perfect Library Security Officer."
We also invite you to join us for either or both of two 60-minute webinars presented by Library 2.0 and Dr. Steve Albrecht: "Better Communications with Our Patrons and Employees: What is Your 'I-Speak Your Language' Type?"on January 22nd and "Service Leadership for Librarians: Six Strategies for Success" on January 29th. More information below.
While there is a cost to attending our series of "Service, Safety, and Security" webinars with Dr. Albrecht, his twice-monthly podcast and blog posts are available for free, as are our regular mini-conferences and all the conference recordings.
Best wishes to all,
Steve Hargadon
Library 2.0
SteveHargadon.com
@stevehargadon
"Better Communications with Our Patrons and Employees: What is Your "I-Speak Your Language" Type?"
Part of a special Library 2.0 series with Dr. Steve Albrecht
OVERVIEW:
A 60-minute training webinar presented by Library 2.0 and Dr. Steve Albrecht (board certified by the Society for Human Resource Management).
In this webinar, Dr. Steve Albrecht describes the Drake Bean Morin model known as the "I-Speak Your Language" self-assessment tool. It's based on the writing and research of the Swiss psychologist Carl Jung. He said while all of us use many styles of communication which are based on our personality traits, we often have a "style preference" of how we like to communicate with others and have them communicate with us. Jung referred to these main four styles as the Senser, the Thinker, the Feeler, and the Intuitor. Knowing your own style can help you quickly identify your preferences and being able to accurately guess the styles of both the patrons we serve and our co-workers and bosses, to make it easier to communicate with all of them. Come and learn which is your dominant style and how these styles can shift between normal situations or stressful ones. Socrates said, "Know thyself." This webinar is a good place for all of us to start.
Learning Objectives:
- Understanding the four-part I-Speak Model: Sense, Thinker, Feeler, Intuitor
- Defining each of the four modalities in detail.
- Knowing your preferred style versus your least-used style.
- Does your preferred style change under stress?
- Using I-Speak to improve your work interactions with co-workers, bosses, and colleagues.
- Using I-Speak to improve your work interactions with library patrons.
DATE: Friday, January 22nd, 2020, at 4:00 pm Eastern Standard Time. Recorded for viewing at any time.
COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.
TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.
"Service Leadership for Librarians: Six Strategies for Success"
Part of a special Library 2.0 series with Dr. Steve Albrecht
OVERVIEW:
A 60-minute training webinar presented by Library 2.0 and Dr. Steve Albrecht (board certified by the Society for Human Resource Management).
This webinar demonstrates the six core themes of true Service Leadership: Vision and Values; Direction; Persuasion; Support; Development; and Appreciation. Dr. Steve Albrecht will talk about how to take these abstract leadership concepts and operationalize them into concrete approaches, so you can apply them with the people you lead or support in your library.
Learning Objectives:
- Defining Service Leadership and the six core themes.
- Vision and Values: Can you communicate your strategic plan to your team?
- Direction: Can you set realistic project goals and timelines for your staff?
- Persuasion: Can you convince people above or below you to follow your ideas?
- Support: Are you a micromanager, a missing manager, or a hybrid manager?
- Development: Do you create opportunities for your staff to grow in their jobs or promote?
- Appreciation: Do you use praise, rewards, and ceremonies for your employees?
DATE: Friday, January 29th, 2020, at 4:00 pm Eastern Standard Time. Recorded for viewing at any time.
COST: $99/person - includes any-time access to the recording and the presentation slides. For significant group discounts, to submit a purchase order, or for any registration difficulties or questions, email steve@learningrevolution.com.
TO REGISTER: Click HERE. You will first need to be a member of Library 2.0 (free) and be logged in. Please click "Sign Up" on the top right and we'll approve you quickly.
DR. STEVE ALBRECHT
As a trainer, speaker, author, and consultant, Dr. Steve Albrecht is internationally known for his expertise in high-risk HR issues. He specializes in workplace and school violence awareness and crisis response programs for private-sector firms, municipal and state government, K-12 schools, and colleges and universities. His clients include the two biggest municipal insurers in California.
In 1994, Dr. Albrecht co-wrote Ticking Bombs: Defusing Violence in the Workplace, one of the first business books on workplace violence. Besides his work as a conference presenter and keynote speaker, he appears in the media and on the Internet, as a source on workplace violence, security, and crime. His 21 business and police books include Library Security; Tough Training Topics; Added Value Negotiating; Service, Service, Service!; and Fear and Violence on the Job.
He holds a doctoral degree in Business Administration (D.B.A.), an M.A. in Security Management, a B.A. in English, and a B.S. in Psychology. He is board-certified in HR, security management, employee coaching, and threat assessment.
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